The Residential Tenancy Dispute Resolution Service (RTDRS) is subject to several rules, procedures, laws and regulations.
Amendments to the Residential Tenancies Act (PDF, 56 pages) and regulations in 2004 and 2005 allowed for the creation of the service. The Residential Tenancy Dispute Resolution Service Regulation (PDF, 18 pages) establishes the authority to operate the service.
The Rules of Practice and Procedure (PDF, 29 pages) describe how the RTDRS operates.
The Freedom of Information and Privacy Act applies to the RTDRS. Click on RTDRS’s Directory of Personal Information Banks (PDF, 5 pages) for more information.
Information for tenants click this link: Information_for_tenants
Edmonton Resolution Support Centre
8th Floor, John E. Brownlee Building, 10365-97 Street, Edmonton, Alberta. Phone: 780-427-8343
This section has an assortment of resources to help you if needed, speak to your academic advisor or the Office of the Registrar if you have questions.
External Legal Resources
Student Legal Services (Edmonton)
Student Legal Assistance (Calgary)
Edmonton Community Legal Centre
Central Alberta Community Legal Clinic (Red Deer)
Phone: 403-314-9129 or toll-free 1-877-314-9129
Lawyer Referral Service
Phone: 780-429-3343 or toll-free 1-800-661-1095
Alberta Residential Landlord Association
Calgary Residential Rental Association
Calgary Legal Guidance