Multi-Language Medical Office Assistant (MMOA) – Not offered until Spring of 2020

Course overview

Medical Office Assistants are considered as a valuable asset to the health care team, medical office assistants support physicians and other healthcare professionals with essential administrative support. Students learn how to work in a multidisciplinary team an essential skills to become employable in the workforce quickly and develop skills to perform a variety of tasks including scheduling, billing, word processing, communications, and more.

Students are more likely to be successful in this program if they:

  • enjoy working with the public
  • are physically and emotionally able to manage workplace demands
  • have access to transportation to complete their practicum
  • have access to a computer, internet connection, and basic keyboarding/computer skills
  • are able to work shift work
  • are able to dedicate 40-50 hours per week for full-time studies
  • work well in a team environment
  • can type 45 words per minute before the program starts

The course curriculum is delivered entirely in English, yet the focus is for those students that  have working knowledge of other languages other than English as their primary language, the preferable secondary languages include, yet are not limited to (not listed in particular order)

  • French
  • Italian
  • Cree
  • German
  • Arabic
  • Punjabi/Hindi
  • Tagalog
  • Chinese dialects
  • Vietnamese
  • Ukrainian

Admission criteria for International Applicants:

1.) All Applicants must have graduated from High School (12th Standard), achieving a minimum mark in their 12th level of studies and received:

a.) A minimum of 65% overall within a Social Studies course (or equivalent)

b.) A minimum of 65% within Math (or equivalent)

c.) A minimum of 70% Overall in English, Language Arts

2.) All students that have attended a post-secondary schooling must provide their credentials and show a PASS, credentials will be required to be certified by the issuing school and will be compared to the International Qualifications Assessment Service (IQAS) Criteria for the country of origin. To learn more about the IQAS Please CLICK HERE:

3.) All applicants MUST pass a pre-admission interview, (this is a fee-for-service) this is where you will provide evidence that you are fluent in reading, writing and speaking in English. Interviews will be arranged prior to formal application. To learn more about the interview assessment for English fluency please CLICK HERE.

Pre-Admission Interviews will require applicants to bring:

Transcripts will be utilized to assess the students ability within a classroom, pass and fail marks DO NOT result in rejection into the college

The following “ideal traits” have compiled from interviews with Alberta Certified Teachers and School Administrators on what they deem as ideal for a person to have to be effective within a classroom setting.

Formal Application (Upon acceptance) will require the applicant to provide:

  1. To have the ability to have a valid passport for a minimum of 5 years, and never been denied entry into Canada.
  2. Proof of ability to acquire funds for a G.I.C (from a bank in India to Bank of Nova Scotia) A sponsorship letter or official documentation (notarized) indicating that the student can pay for the program and living expenses. Remember that you will have to show Canadian Immigration that you have a place that you can reside in while your enrolled in the program.
  • An registration fee of $500.00 (applied to tuition cost once the student commences) to be provided before a letter of acceptance is issued (Payment is in Canadian Dollars and is to be paid online and directly to College via-bank transfer)  ADMISSIONS ARE CAPPED
  • For further reference please visit the “International Student Pathway” tab within this site.

Admission for Canadian Citizens

To be eligible for Regular Admission, applicants must present a high school diploma with Grade 12 courses, or equivalents, such as General Education Development (GED) Test AND/OR required post-secondary courses or post-secondary credential with a PASS and have two letters of reference outlying the applicants character.


Apply as a “Mature Student” The Royal Alberta College defines  “mature student” as an individual that is at least 19 years of age and has completed 10th Grade that has been out of school for a minimum of four (4) years and has related work experience within the program they wish to enroll in.

If an applicant can not meet the requirements stated above, please engage the Office of The Registrar and discuss special admission.

Start dates:  September / October (Fall Term) Yearly


Career outlook

Upon graduation the general employment fields include, yet are not limited to:

  • Medical Doctors Office
  • Dental Office
  • Office of a Podiatrist
  • Office of an Optometrist
  • Office of a Chiropractor
  • Office of a Multi-disciplinary clinic

Medical Office Assistant salary in Canada

Salary here. 

Upon graduation the general employment fields include, yet are not limited to:

The average Medical Office Assistant salary in Canada is $33,576 per year or $17 per hour. This is the same as the Median wage of the country.Entry level positions start at $24,000 while most experienced workers make up to $47,000.These results are based on 235 salaries extracted from job descriptions.

Medical Office Assistant salary in Alberta

Salary information available here. 

The average Medical Office Assistant salary in Alberta is $36,678 per year or $19 per hour. This is around 1.1 times more than the Median wage of the country. Entry level positions start at $26,000 while most experienced workers make up to $51,000. These results are based on 21 salaries extracted from job descriptions.

In Alberta, Canada, if you make 36,677.90 $ a year, you will be taxed 7,015.85 $. That means that your take home pay will be 29,662.07 $ per year, or 2,471.84 $ per month. Your average tax rate is 19.13% and your marginal tax rate is 29.95%* Deductions are calculated based on the 2015 tables of Alberta, Canada income tax.

Course curriculum

COM101 COMMUNICATION/ WRITTEN 15 3 This is a course in written communications focusing on the development of effective writing skills for the work place. You will take your writing beyond the basics and discover techniques and processes useful for developing useful business documents. You’ll discover what it takes to prepare formal business documents, develop reports and review your writing for grammatical errors and clarity. As well, you’ll investigate how writing differs depending on the intended audience and desired outcome. By the end of the course you will be able to: • understand and use basic grammar rules • Develop an understanding on how to Compose:  letters, resumes, reports, inter-office, electronic (email) • recognize commonly confused words, redundant phrases, clichés and weasel words • Understand the online resources and word processing software that are available to assist you • structure and develop business reports • recognize style sheets and accepted sources • identify the functions of editing
MMOA004 Facilitation, Problem Solving and Leadership Skills 15 3 Understand the workings of effective communications and leadership. In an interactive setting where you engage active participation, observation and discussion, you’ll develop your leadership potential. Discover what it means to engage in productive leadership behavior by:• understanding basic leadership and group dynamics • investigating leadership theories • developing skills for problem identification • developing and communicating effective solutions.
MMOA005 Organizational BEHAVIOUR & Conflict resolution 15 6 Organizational Behaviour provides students with an opportunity to understand the practical aspects of what people think, feel, and do in a business environment and provide a variety of forms to deescalate conflict within organization.
MMOA006 Quality Assurance 10 3 Within this course, students will develop an understanding on how to assure that the medical environment they work in is safe for use by the professionals that work in the office and for those that come in for care.
MMOA007 Common Medical Terminology 60 6 Study the language of medical terminology. Learn to understand and interpret commonly used medical terms, symbols, and abbreviations. Develop your knowledge of rules, prefixes, suffixes, roots, combining forms, body systems, diagnostics, and basic medication classifications. Achieve fluency through practice sessions, quizzes, and exercises.
MMOA008 Capturing Measurements  – 30 6 Within this course, students will learn of the accepted methods for the formal process of conducting and documenting measurements for medical use.
MMOA009 Cross Culture Communications in the workplace – 60 3 Within this course, students will learn about different cultures, and how to engage and interact with different ethnic, religious, and social-economic backgrounds in a professional manner.
MMOA010 Patient Rights and ethics in the workplace – 15 3 Within this course, students will learn about the importance of the role of confidentiality in the medical industry,
MMOA011 Medical and Insurance Billing – 25 4 Within this course, students will learn about the learning of ICD and Billing and how to obtain and apply insurance information; including a general overview of WCB documentation requirements, Out-of-country assessments, Fee-for-Service
) and the process to obtain out-of-province information for patient treatment.
MMOA012 Medical Software Training –  use in office 45 6 In this course, students will be exposed to the various EMR software packages that are being used in the clinical environment. Students will also develop a firm foundation of computer skills and become proficient in using MS Windows, as well as word processing, spreadsheet, presentation, and database applications to enhance their computer skills and employability.
ESSENTIAL10 Job interview training 15 6 Within this course, students will learn how to prepare and interact within a job interview through several exercises and role-playing activities.
305 12.5 weeks @ 25hrs  per week in classroom
Practicum 150hours 6 This 350-hour practicum will give you hands-on practice as a medical office assistant.
Total hours 455hrs

The following program is an APPROVED and Designated program as an International Learning Program. This course is eligible to receive foreign nationals on a study permit. Designated Learning Institution Number O142243313422 is issued by the International Student Program, Immigration, Refugees and Citizenship Canada Office.