The Royal Alberta College

The Royal Alberta College and IBM Certificate in Communications

In PartnerShip With

Description

Within this course learners will gain the needed knowledge, and acquire the fundamental skills to communicate effectively within a Canadian Business.

Topics will include:

  • Communicating in writing
  • The art and science of communication
  • Written business communication skills
  • Oral business communication skills
  • Preparing for talks
  • Making an impact with non-verbal communications
  • Becoming more professional through business etiquette
  • Active listening techniques
  • Electronic communication skills
  • Email etiquette
  • Writing effective e-mails
  • Leveraging social media for persuasive communication

Additional information

Duration

4 Hours and 28 Mins

Award

Certificate

Duration

4 Hours and 28 Mins

Award

Certificate

Cost

$25.00

IBM and RAC Blue Seal Program

This course is one of seven (7) courses in the IBM and Royal Alberta College Achievement in Business Competencies Program. 

Together they make up one complete program.

Find out more