Description
Within this course learners will gain the needed knowledge, and acquire the fundamental skills to communicate effectively within a Canadian Business.
Topics will include:
- Communicating in writing
- The art and science of communication
- Written business communication skills
- Oral business communication skills
- Preparing for talks
- Making an impact with non-verbal communications
- Becoming more professional through business etiquette
- Active listening techniques
- Electronic communication skills
- Email etiquette
- Writing effective e-mails
- Leveraging social media for persuasive communication
